Coronavirus update: temporary office closure but service continues

JHorsfall • Mar 17, 2020

Update on how PWSA UK is continuing to deliver its services while following government advice in relation to coronavirus.

In line with government guidance, our Derby office will close this afternoon (17th March 2020) and from 9am Wednesday 18th March 2020 Team PWSA UK will all be working from home. Our priority is to keep our helpline running as usual, and to ensure that help and support continue to be only a call or a click away.

Our telephone helpline has now been diverted, so please continue to use our main office number 01332 365676. However, we will only have one line, so if you have any difficulty getting through, please try again a short while later, or email admin@pwsa.co.uk. 

We will not be able to transfer your call to other team members, so we will ask for your contact details and one of the team will ring you back as soon as possible.

We are following government advice closely about future events and will keep everyone fully informed about any postponements or cancellations required as a result. 

We know that everyone is really concerned about the effect of the coronavirus on our community. Please keep updated with the latest government information here, follow our social media information posts and keep a copy of our Information for A & E handy here in case you need to go to hospital.

No more membership fees – and a greener approach to sharing our news!

by JHorsfall • 14 Feb, 2024
Changes to our membership offer - and to the way we share our news!

Seaside fun at PWS community days

by JHorsfall • 26 Jan, 2024
Details of three PWS community days announced in Ayr, Skegness and Dorset!

Big Give Christmas Challenge: Perfect Portions for PWS

by JHorsfall • 02 Nov, 2023
T ARGET NOW REACHED - THANK YOU! You can still support our work by making a donation here .

Parents and carers needed for research project

by JHorsfall • 14 Jun, 2023
Can you help with this important piece of PWS research?

Free Makaton taster sessions

by JHorsfall • 02 Jun, 2023
The taster sessions will be FREE and we encourage parents, grandparents and children to join in!

Going orange together for Prader-Willi syndrome

by JHorsfall • 26 May, 2023
PWSA UK and FPWR UK are kicking off a new collaboration by going orange together!

Details of our mini conference for adults with PWS

by JHorsfall • 19 May, 2023
Our one-day conference for adults with PWS returns for 2023!

Pilates videos for children with PWS

by JHorsfall • 19 May, 2023
Three new videos for Awareness Month from Pilates instructor Joakim Valsinger!

May is PWS Awareness Month!

by JHorsfall • 28 Apr, 2023
Help us raise funds and awareness of Prader-Willi syndrome

Alternative ways to celebrate Easter

by JHorsfall • 03 Apr, 2023
Easter can be a particularly challenging time for families in our PWS community. However, there are ways to celebrate without the need to focus on chocolate.
Show More

Share an article

Share by: